Term and Conditions

Last Updated: January 2024

1. Welcome to TechNest Store

Welcome to TechNest Store! We specialize in providing genuine Samsung Galaxy components and mobile device parts to the global community of mobile device professionals, DIY repair specialists, and tech enthusiasts. By accessing our website at phoneproductdeals.com and making purchases, you agree to these Terms and Conditions.

2. Our Commitment to You

At TechNest Store, we value our global community and are committed to providing:

• Genuine, high-quality mobile device components
• Transparent and fair business practices
• Responsive customer service
• Clear communication throughout your shopping experience

3. User Responsibilities

3.1 Account Security

When creating an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Updating your information as needed to ensure accuracy

3.2 Product Compatibility

As a knowledgeable tech customer, you are responsible for:

• Verifying product compatibility with your specific device model before purchase
• Reading product specifications carefully
• Ensuring you have the necessary technical skills for installation
• Understanding that specialized components may have specific requirements

4. Products and Services

4.1 Product Description

We offer genuine Samsung Galaxy components including but not limited to:

• Galaxy A series components (A01 through A55 models)
• Galaxy J series components
• Galaxy S series components
• Various other Samsung mobile device parts

4.2 Product Authenticity

All our components are genuine Samsung parts, ensuring:

• Manufacturer quality standards
• Compatibility with specified device models
• Reliable performance and durability

5. Ordering and Payment

5.1 Order Process

When you place an order with us:

• Orders are processed within 1-2 business days after payment confirmation
• Weekend and holiday orders are processed the next business day
• You will receive order confirmation via email
• We reserve the right to cancel orders for pricing errors or stock issues

5.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

5.3 Pricing and Taxes

All prices are listed in US dollars and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to market conditions or supplier changes.

6. Shipping and Delivery

6.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

6.2 Shipping Areas

We ship worldwide, excluding Asia and select remote areas. For specific country availability, please contact our customer service team.

6.3 Delivery Responsibility

Once the shipment leaves our facility, responsibility for the package transfers to the shipping carrier. Any delays, damages, or losses during transit should be reported to the carrier directly.

7. Returns and Exchanges

7.1 Return Eligibility

We accept returns and exchanges within 15 days from the date of delivery, provided:

• Product is in original, unused condition
• All original packaging and accessories are included
• Product is free from damage, scratches, or signs of use
• Proof of purchase is provided

7.2 Non-Returnable Items

Due to the specialized nature of our products, the following cannot be returned:

• Opened software or firmware components
• Installation-damaged parts
• Compatibility-specific components where specifications were verified before purchase
• Custom or special order items

7.3 Return Process

Follow these steps for returns:

1. Contact customer service within 15 days of delivery
2. Receive Return Authorization Number and instructions
3. Package product securely with RMA number visible
4. Ship using trackable method

7.4 Refund Timeline

Refunds are processed as follows:

• Credit Cards: 5-10 business days after return approval
• PayPal: 3-5 business days after return approval

8. Intellectual Property

8.1 Website Content

All content on phoneproductdeals.com, including text, graphics, logos, and product descriptions, is the property of TechNest Store and protected by intellectual property laws.

8.2 Product Branding

Samsung, Galaxy, and related trademarks are property of their respective owners. Our use of these terms is for descriptive purposes only.

9. Limitation of Liability

9.1 General Limitation

TechNest Store’s liability is limited to the purchase price of the products. We are not liable for:

• Indirect, incidental, or consequential damages
• Installation errors or improper use of products
• Device damage resulting from component installation
• Compatibility issues when specifications were verified before purchase

9.2 Technical Expertise

As our products are intended for professionals and knowledgeable enthusiasts, we assume customers possess the necessary technical skills for proper installation and use.

10. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with our Privacy Policy. We collect only necessary information for order processing and customer service.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States, specifically the state where TechNest Store is located.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

13. Contact Information

Thank you for choosing TechNest Store. We appreciate your trust in us as your mobile device component supplier and are committed to serving the global tech community with integrity and excellence.