Privacy Policy

Last Updated: January 2024

At TechNest Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phoneproductdeals.com and make purchases from our global customer base.

1. Information We Collect

Personal Information

When you place an order or create an account, we collect:

• Contact details (name, email address, phone number)
• Shipping and billing address information
• Payment information (processed securely through our payment partners)
• Order history and preferences

Technical Information

We automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for mobile device parts and components
• Provide customer support and technical assistance
• Send order confirmations and shipping notifications
• Improve our website functionality and user experience
• Detect and prevent fraud and security breaches
• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: Secure payment partners (credit card companies, PayPal) to complete transactions
• Shipping Carriers: Logistics partners to deliver your orders worldwide (excluding Asia and select remote areas)
• Service Providers: Companies that help us operate our website and business
• Legal Requirements: When required by law or to protect our rights and safety

4. Data Storage and Security

We implement comprehensive security measures to protect your information:

• SSL encryption throughout the checkout process
• PCI DSS compliance for credit card processing
• Tokenization of sensitive payment data
• Regular security audits and monitoring systems
• Secure data storage with limited access controls

Your data is stored on secure servers and we retain information only as long as necessary for business purposes or as required by law.

5. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing activities
• Data portability where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart contents
• Analyze website traffic and user behavior
• Improve our product offerings and customer experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our customer service team. We are committed to resolving any issues promptly and professionally.